A call waiter system that runs on your guests' phones
No more waving, shouting or catching someone's eye. Guests ask for a waiter, water or the bill from the table QR, and your staff see, acknowledge and resolve every request.
On a busy night, the slowest part of service is often getting someone's attention. A guest wants water or the bill, waits for a waiter to look their way, and starts the wave. Table buzzers help, but they are hardware on every table and leave no record of how quickly anyone responded.
KhaanaPina puts the call button on the guest's own phone. From the same QR they ordered with, guests send a request — call a waiter, request the bill, ask for water, or something else with a short note. Staff acknowledge it and mark it resolved, and the time it took is recorded.
Quieter tables, faster service
No raised voices
Guests tap a request instead of calling across the room, so the dining room stays calm and nobody feels ignored.
Requests don't get lost
Every request is a tracked item with an owner — acknowledged, then resolved — rather than a raised hand that one waiter saw and another didn't.
Know how fast you respond
Each request records who acknowledged and resolved it and when, so response times become a number you can review instead of a guess.
Call Waiter System: what's included
Guest requests are part of the DineIn portal guests already use to order.
How a guest request works
The guest taps a request
From the table QR, the guest chooses waiter, bill, water or other, adds a note if needed, and sends it.
Staff acknowledge it
Your team sees the request for that table and acknowledges it, so the guest knows someone is on the way.
Resolved and recorded
Once handled, the request is marked resolved, with who handled it and how long it took recorded.
Fits the way your restaurant runs
Call Waiter System: frequently asked questions
No. Guests use the same table QR they order from, in their phone's browser, with no app and no login.
A waiter, the bill, water, or anything else as an 'other' request with a short message. Requests can be normal or high priority.
No. The call button is on the guest's own phone, so there is no per-table hardware to buy or maintain.
Yes. Each request records who acknowledged it and who resolved it, with timestamps, so response time is recorded for every request.
Related features
Ready to run a calmer, faster service?
Join restaurants already serving smarter with KhaanaPina.