A captain ordering app that sends every order straight to the kitchen
Your captains open the table, build the order with search, voice and favourites, tag the kitchen notes and tap Send to KOT — and the ticket lands on the kitchen display straight away.
A captain ordering app puts the order pad, the menu and the KOT book on one screen. In KhaanaPina that screen is the Orders Portal: captains and waiters see the floor by section, tap a table and start taking the order — no walking back to a billing counter to punch it in.
The things a captain repeats all night are a tap away: favourite items, short codes, and quick kitchen-note tags like No onion or Less oil. When the order is ready, Send to KOT pushes a digital ticket to the kitchen display.
What changes for your captains
Fewer taps, fewer mistakes
Voice search, short codes and favourites cut the taps for common dishes, and quick kitchen-note tags replace handwritten notes the kitchen has to decipher.
Kitchen notes and service notes kept apart
A Kitchen Note travels with the KOT; a Service Note — a birthday, an anniversary, a VIP guest — stays internal. The kitchen sees what it needs to cook, the floor sees what it needs to serve.
Work spread across the floor
When you assign a captain and a waiter, staff are sorted by matching section and show their current table load, so a new table goes to whoever has room rather than whoever is nearest.
Captain Ordering App: what's included
Order taking in the Orders Portal, built around how captains and waiters work a floor.
How a captain takes an order
Pick the table
Open the floor view and tap the table — an occupied table opens straight into its order, with a live timer from when the table opened.
Build the order
Search, speak or tap favourites to add dishes, pick modifiers, add kitchen-note tags and capture customer details. Repeat customers are recognised by mobile number.
Send to KOT
One tap sends a digital ticket to the kitchen display. Save the order to come back to it, and move to Bill & Pay when the table is done.
Fits the way your restaurant runs
Captain Ordering App: frequently asked questions
It's the screen your captains and waiters use to take orders at the table instead of on a paper pad. In KhaanaPina it's the Orders Portal, and 'Send to KOT' puts the order on the kitchen display as a digital KOT.
It's your choice. 'Send to KOT' puts the order on the kitchen display, and KOTs can also be printed if your kitchen prefers paper.
Yes. Captains and waiters see a read-only menu catalogue with an availability toggle, so they can 86 an item from the floor without waiting for a manager.
Yes. Each table has its own QR code, and staff can also share the table's ordering link — with Copy Link and WhatsApp share — so the guest can order from their own phone.
Any Android phone or tablet, iPhone or iPad. KhaanaPina is web-based, so the rest of the system runs on any laptop, desktop or screen with a modern browser.
Related features
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