Takeaway order management software, tracked from order to pickup
Counter and phone orders sit right alongside dine-in: they go to the kitchen display, carry a timeline from Placed to Picked Up, and bill in Cash, Card or UPI.
Takeaway orders are easy to lose track of in a busy restaurant. They don't have a table, so they don't show up on the floor plan, and the guest waiting at the counter is the first to notice when a parcel has been forgotten.
KhaanaPina treats Takeaway as its own order type. Your staff enter it, it goes to the kitchen display like any other order, and it carries a timeline — Placed, Preparing, Ready, Picked Up — with a timestamp at every step.
Takeaway that doesn't get lost
A timestamp at every step
Each takeaway order records when it was placed, started, ready and picked up, so you can see where an order stands and how long each step took.
Same kitchen display
Takeaway tickets land on the kitchen display with the same colour-coded timers as dine-in, so the kitchen isn't juggling a separate paper pile for parcels.
Takeaway on its own
Filter the orders list by Takeaway to see those orders by themselves, and each customer's order history shows which of their orders were takeaway.
Takeaway Orders: what's included
Takeaway runs on the same Orders Portal, kitchen display and billing as dine-in.
How a takeaway order moves
Take the order
Staff enter the takeaway order at the counter or from a phone call, add any kitchen notes and capture the customer's name and mobile number.
The kitchen prepares it
Send to KOT puts it on the kitchen display. The order moves from Placed to Preparing to Ready, with each step timestamped.
Bill and hand over
Settle the bill in Cash, Card or UPI, and the order is marked Picked Up when the guest collects it.
Fits the way your restaurant runs
Takeaway Orders: frequently asked questions
No. There is no delivery-aggregator integration — order types are Dine In and Takeaway, and takeaway orders are entered by your staff.
Not through KhaanaPina. Guest self-ordering is the table QR flow for dine-in; takeaway orders are entered by your staff in the Orders Portal.
Yes. Every takeaway order has a timeline — Placed, Preparing, Ready, Picked Up — with a timestamp at each step.
Yes. The orders list can be filtered by type, so you can view takeaway orders on their own, alongside date-range and status filters.
Related features
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